Page 9 - Citizen at Heart
P. 9

THE INSTITUTION














                                                                  Institutions  tend to be social
                                                                  constructions of a particular time or
                                                                  society.

                                                                  Few  influence  creative  disruption.
                                                                  Fewer still, usher in a step change.

                                                                  Public Affairs Centre (PAC) was born
                                                                  of this  need. It  is rooted in a social
                                                                  transformation framework,  and has
                                                                  grown  and  evolved over the last  25
                                                                  years.

                                                                  PAC began in 1994,  leading citizen
                                                                  engagement in public service delivery
                                                                  and pioneered the Citizen Report Card
                                                                  (CRC). Ten years later, the World Bank
                                                                  commended  the  CRC  as an effective
                                                                  tool  to  make services  work  for the
                                                                  poor.

                                                                  The  transition to  action research
                                                                  followed  from the imperative to
                                                                  demonstrate    proof-of-concept   in
                                                                  development  praxis,  that  could be
                                                                  scaled up.


                                                                  Looking ahead, PAC  is  focused  on
                                                                  helping  implement  the Sustainable
                                                                  Development Goals UN Agenda 2030.
                                                                  Specifically, those that impact human
                                                                  development – health, education,
                                                                  livelihoods and gender.


                                                                  PAC    partners    the   community,
                                                                  governments, international development
                                                                  agencies and indigenous non-profits.


                                                                                        G Gurucharan

                                                                                               Director
                                                                                                   PAC



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